FAQ

To obtain a reseller price list, please either register on our B2B webshop with your company details or email us at: b2b@solar-kit.eu. Our colleagues will get in touch with you.

Certainly! We offer training, design assistance, and you can procure all the necessary materials for your solar system from us.

We are globally accessible and an authorized manufacturer's distributor to many well-known brands. We only supply products that we have put through extensive testing during our decade-long installation experience. All products adhere to the highest international standards and specifications. For detailed specifications check out the downloads menu point under the product page or contact our colleagues at b2b@solar-kit.eu email. 

Pay us a visit at our office or warehouse for a tour!

Our discounted reseller prices are exclusively available to our partners specializing in solar and heat pump installations. We do offer retail prices for private individuals.

Our B2B webshop provides real-time information on prices, discounts, and available products. If an item is out of stock, please request a notification upon restocking.

Delivery and quantity discounts can be arranged individually. Kindly reach out to our colleagues. Additionally, we make an effort to provide all discount information on the product page! 

We have strong affiliations with various transport and logistics firms. While our primary focus is on European delivery, we can also arrange shipments outside of Europe. We always secure the most cost-effective transportation method without any additional markup.

Upon placing an order, we will send you a price invoice (PI) via email. Upon payment, we can proceed with the delivery or release of goods. Deferred payment options are available upon individual arrangement. Our customer insurance provider is Coface.

Due to high demand, we are unable to hold unpaid items for extended periods. After 10 days, a storage fee will be applied if the order is not collected

Ordering through our B2B webshop is the most efficient method, though we also promptly respond to email inquiries.

Our technical support team is available to assist you via phone and email. Additionally, we offer factory support, including on-site assistance.

While we aim to minimize this scenario, it can be discussed to maintain a positive relationship.

 

Through our extensive network of manufacturers, we have the capability to accommodate specific requirements. Please let us know your needs.

For Huawei inverters, follow these steps:

 

-plsease note, that the manu names might have changed. In that case either look for a similarly named manu point or please contact us so we we can assist you- 

 

  1. Connect using a mobile phone:
  2.  
  3. Switch your mobile phone to airplane mode.
  4. Open the FusionSolar app.
  5. You don't need to log in; instead, select "device commissioning for no network" using the three dots on the right.
  6. Scan the QR code on the right side of the inverter with your phone.
  7. Enable the wifi connection.
  8. Re-scan the QR code if prompted by the system.
  9. You are now connected to the inverter’s internal wifi network. Do not disconnect from it.
  10. You'll need to enter the installer usage data.
    User: installer
    Password: 00000a
  11. In the main menu of the inverter, click on the “settings” tab marked with the lower left gearwheel.
  12. Access the bottom menu item “communication configuration”.
  13. Go to “router connection settings”.
  14. Under the “wlanconnect” tab, select the name of your home Wi-Fi network.
  15. Enter the password of the home Wi-Fi network in the password field, then click “connect” in the top right corner.
  16. When a green tick appears between the inverter and the router, you are successfully connected to the Wi-Fi network.